59. In Lewin's approach to changing behavior, the
____ step of the change process usually involves stabilizing the organization's
behavior at a new state of equilibrium.
a.
|
freezing
|
b.
|
unfreezing
|
c.
|
moving
|
d.
|
refreezing
|
ANS: D
60. According
to the Change competency: Target, Target has been performing financially
very well despite the recent recession.
Why is this so?
a.
|
Target has hired new employees.
|
b.
|
Target offers exciting products that are
unique to customers.
|
c.
|
Target’s marketing department provides
detailed information about which products are
moving and where.
|
d.
|
both Target offers exciting products
that are unique to customers and Target’s marketing department provides
detailed information about which products are
moving and where.
|
ANS: D
61. According
to the Change competency: Target, which of the following actions illustrates
the moving step for Target for force field analysis?
a.
|
a fashion show where acrobats “walked”
down the side of a building
|
b.
|
the head of the marketing department
holds back a huge percent of marketing dollars each year to be spent on new,
bold, and creative advertising ideas
|
c.
|
Target operates six showrooms that provide
products and services for office environments
|
d.
|
both the head of the marketing
department holds back a huge percent of marketing dollars each year to be
spent on new, bold, and creative advertising ideas and Target operates six
showrooms that provide products and services for office environments
|
ANS: C
Which of the following actions is a moving step for Target for force field analysis?
Reviewed by Hosne
on
8:45 AM
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