Guidelines for improving behavior in organizations through social learning theory

   99.   In Teams Competency: Steelcase, Inc., when new equipment is needed, the organization allows the team of employees who will be responsible for running the equipment to make the decision about what to buy and how it should be installed on the shop floor. This illustrates the organization’s commitment to:

a.	vicarious learning
b.	empowerment
c.	self control
d.	forethought

ANS:  B                  

100.   Employees with high self-efficacy believe all of the following except:

a.	they have the ability needed
b.	they are capable of the effort required
c.	they will succeed based on luck
d.	no outside events will keep them from performing at a high level

ANS:  C                   

101.   All of the following are ways in which self-efficacy has an impact on learning except:

a.	It influences the effort that individuals exert on the job.
b.	It influences the activities and goals that individuals choose for themselves.
c.	It affects the persistence with which a person stays with a complex task.
d.	It affects the rate at which a person cognitively processes new information.

ANS:  D                   

102.   Guidelines for improving behavior in organizations through social learning theory include all of the following except:

a.	select the appropriate model for employees to observe
b.	identify behaviors that will lead to improved performance
c.	create a positive learning situation to increase the likelihood that employees will learn the new behaviors and act accordingly
d.	provide negative consequences to employees who do not perform as desired

ANS:    D