Intermittent reinforcement and Learning

1. According to Learning from Experience: Working at United Parcel Service, UPS is the world’s largest package-delivery company. UPS transports 16 million packages and documents per business day throughout the United States and to more than ____ countries and territories.

a.	50
b.	100
c.	150
d.	200

ANS:  D                

     2.   According to Learning from Experience: Working at United Parcel Service, the Five Seeing Habits include all of the following except:

a.	never use your horn
b.	maintain proper following distance
c.	look down the road to uncover traffic patterns
d.	make sure that the truck has an escape route

ANS:  A                   

     3.   A relatively permanent change in knowledge or observable behavior that results from practice or experience is:

a.	Continuous reinforcement
b.	Learning
c.	Cognition
d.	Intermittent reinforcement

ANS:  B                  

     4.   A relatively permanent change in the frequency of occurrence of a specific individual behavior is referred to as:

a.	learning
b.	vicarious learning
c.	classical conditioning
d.	self-efficacy

ANS:    A