The most rich communication medium

16. ____ is the output of communication, which becomes ____ when it reinforces or changes the understanding of receivers with respect to their thoughts, feelings, attitudes, or beliefs.

a.	Data; information
b.	Decoding; encoding
c.	Information; data
d.	Context; meaning

ANS:  A                   

   17.   In communication, ____ from the sender become(s) ____ for the receiver upon influencing the receiver's understanding.

a.	information; data
b.	meanings; context
c.	data; information
d.	context; data

ANS:  C                  

   18.   ____ is the richest communication medium.

a.	Speaking
b.	E-mail
c.	Face-to-face dialogue
d.	Telephone conversation

ANS:  C                   

   19.   Among the following, ____ is (are) the most rich communication medium.

a.	informal letters/memos
b.	voice mail
c.	e-mail
d.	formal numerical documents

ANS:    B