72. Communication through the use of color is
referred to as:
a.
|
monochronics
|
b.
|
chromatics
|
c.
|
chronemics
|
d.
|
polychronics
|
ANS: B
73. According
to the Communication Competency: Poor Nonverbal Signals Prior to Layoffs, how
did Marcia Finberg’s relationship with her CEO change prior to her layoff:
a.
|
he gave her less work and
responsibilities
|
b.
|
he became cold and curt
|
c.
|
he discussed the deteriorating financial
situation of the hospital with her often
|
d.
|
none of these
|
ANS: B
74. According
to the Communication Competency: Poor Nonverbal Signals Prior to Layoffs, what
were the effects of the nonverbal signals made by the technology company that
Simma Lieberman was hired to deal with:
a.
|
remaining employees were demoralized and
loyal employees were turned against the company
|
b.
|
laid-off employees rioted against the
company
|
c.
|
the laid- off employees filed a
class-action lawsuit against the company
|
d.
|
none of these
|
ANS: A
75. In
Iran, the concept of taarof is a set of social manners that seem polite or ____
depending on one’s point of view.
a.
|
deceitful
|
b.
|
unkind
|
c.
|
rude
|
d.
|
questionable
|
Chromatics in Communication
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