Statements about informal groups in organizations

13. Some managers believe that close-knit informal groups have undesirable effects on an organization such as:

a.	being a source of anti-establishment power
b.	supporting organizational goals
c.	pressuring individuals to higher performance
d.	all of these are undesirable effects feared by managers

ANS:  A                   

   14.   The heart of any team is ____ by members for joint performance.

a.	shared commitment
b.	shared skills
c.	hard work
d.	influence

ANS:  A                   

   15.   An organization can influence the development of informal groups through all of the following except:

a.	physical layout of work
b.	offsite contact between employees
c.	leadership practices of managers
d.	types of technology used

ANS:  B                      

   16.   Which of the following statements about informal groups in organizations is true?

a.	Informal groups can always be classified as positive or negative in their organizational influence.
b.	The formal organization has no influence on the formation of informal groups.
c.	The basic characteristics of effective groups are relevant only to formal groups, and not to informal groups.
d.	Informal groups can exercise undesirable power over individual members.

ANS:    D