What is Goal setting in management?

1. In Learning from Experience: Enterprise Rent-A-Car, Enterprise is now run by___, the company’s first female president.

a.	Pamela Nicholson
b.	Julie Inkster
c.	Jessie Crawford
d.	Roger Pensky

ANS:  A                   

     2.   In Learning from Experience: Enterprise Rent-A-Car, all Enterprise employees start with a low base salary and earn a(n) ______.

a.	commission based on sales
b.	individual bonus based on their performance
c.	sliding percentage of profits generated by their office
d.	100 dollar Christmas bonus

ANS:  C                  

     3.   To survive in today's global competitive market, setting challenging goals that take into account time and quality and provide feedback to employees is:

a.	a guarantee of company success
b.	a prerequisite for company success
c.	a long-term option for companies
d.	a short-term option for companies

ANS:  B                   

     4.   ____ is the process of specifying desired outcomes toward which individuals, teams, departments, and organizations will strive and is intended to increase organizational efficiency and effectiveness.

a.	Management by objectives
b.	Motivation
c.	Performance management
d.	Goal setting

ANS:    D