Negotiator should maintain optimism in the face of new challenges and effectively handling stress

98. Negotiators from which of the following countries are more likely than Americans to be indirect when communicating in a negotiation?

a.	France
b.	Japan
c.	neither of these
d.	both of these

ANS:  D                   

   99.   When negotiating across cultures, a high level of self-awareness in emotional intelligence of the negotiator will increase cross-cultural effectiveness because the negotiator will

a.	ask questions and seek to understand before reacting
b.	maintain optimism in the face of new challenges and effectively handle stress
c.	be open to new perspectives and resist the urge to impose one's own values on the host culture
d.	communicate informally to build rapport and future cooperation in negotiations

ANS:  C                  

100.   When negotiating across cultures, a high level of self-motivation in emotional intelligence of the negotiator will increase cross-cultural effectiveness because the negotiator will

a.	be open to new perspectives and resisting the urge to impose one's own values on the host culture
b.	communicate informally to build rapport and future cooperation in negotiations
c.	ask questions and seek to understand before reacting
d.	maintain optimism in the face of new challenges and effectively handling stress

ANS:  D                   

101.   When negotiating across cultures, a high level of social empathy in emotional intelligence of the negotiator may increase cross-cultural effectiveness because the negotiator will

a.	ask questions and seek to understand before reacting
b.	maintain optimism in the face of new challenges and effectively handling stress
c.	be open to new perspectives and resisting the urge to impose one's own values on the host culture
d.	communicate informally to build rapport and future cooperation in negotiations

ANS:    A