How to File a Complaint under Consumer Protection Act?

Procedures for filing complaints and seeking redressal are simple.

· There is no fee for filing a complaint before the District Forum, the State Commission or the National
Commission. ( A stamp paper is also not required) There should be 3 to 5 copies of the complaint on
plain paper.

· The complainant or his authorized agent can present the complaint in person.

· The complaint can be sent by post to the appropriate Forum / Commission.

· A complaint should contain the following information

(a) The name, description and the address of the complainant.

(b) The name , description and address of the opposite party or parties, as the case may be, as far as they can be ascertained;

(c) The facts relating to complaint and when and where it arose;

(d) Documents, if any, in support of the allegations contained in the complaint.

(e) The relief which the complainant is seeking.

· The complaint should be signed by the complainant or his authorized agent.

· The complaint is to be filed within two years from the date on which cause of action has arisen.