What does a complaint means in Consumer Protection Act

Complainant Means

1. A consumer; or

2. Any voluntary consumer association registered under the Companies Act,1956 or under any other law for the time being in force; or

3. The Central Government or any State Government, who or which makes a complaint; or

4. One or more consumers where there are numerous consumers having the same interest

Complaint means any allegation in writing made by a complain­ant that :-1. An unfair trade practice or a restricted trade practice has been adopted by any trader

2. The goods bought by him or agreed to be bought by him suffer from one more defects

3. The services hired or availed of or agreed to be hired or availed of by him suffer from deficiency in any respect

4. The trader has charged for the goods mentioned in the complaint a price excess of the price fixed by or under any law for the time being in force or displayed on the goods or any package containing such goods.

5. Goods which will be hazardous to life and safety when used, are being offered for sale to the public in contravention of the provisions of any law for the time being in force, requiring traders to display information in regard to the contents, manner and effect of use of such goods ;with a view to obtaining any relief provided by law under the CPA.

Goods means goods as defined in the Sale of Goods Act, 1930. Under that act, goods means every kind of movable property other than actionable claims and money and includes stocks and shares, growing crops, grass and things attached to or forming part of the land which are agreed to be severed before sale or under the contract of sale.

Service is defined to mean service of any description which is made available to potential users and includes the provision of facilities in connection with banking, financing, insurance, transport, processing, supply of electrical or other energy, board or lodging or both, housing construction, entertainment, amusement or the purverying of news or other information but does not include the rendereing of any service free of charge or under a contract of personal service.
What does a complaint means in Consumer Protection Act What does a complaint means in Consumer Protection Act Reviewed by Hosne on 9:35 AM Rating: 5
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