Most important things to ensure the successful implementation of MBO

Management by Objectives uses goal ____ and goal ____ as its foundation for motivating employees.

a.	clarity; challenge
b.	responsiveness; clarity
c.	difficulty; clarity
d.	self-efficacy; difficulty

ANS:  C                   

   18.   Susan is a manager at USBank, which has decided to implement management by objectives. Supervisors have been instructed to take whatever steps are necessary in their units to ensure that MBO will be effective. The jobs in Susan's unit are highly routine and tightly programmed. Workers have not openly expressed any dissatisfaction with their work, though testing has revealed that they tend to have high growth needs. The relationship between Susan and her workers is good. One of the most important things that she should do to ensure the successful implementation of MBO in her unit is:

a.	specify the critical goals of jobs in her work unit
b.	increase the goal difficulty and goal clarity
c.	assess the effectiveness of her use of the performance appraisal and feedback process
d.	assess subordinate's desire for the use of MBO

ANS:  B                   

   19.   For MBO to be effective, subordinates and superiors need to define and focus on:

a.	procedures
b.	rules
c.	goals
d.	activities

ANS:  C                  

   20.   Ishka, a recently transferred supervisor, has been criticized in several recent performance reviews for being too harsh and judgmental in his treatment of subordinates. Consequently, Ishka should probably avoid which of the following performance management systems?

a.	skill based pay
b.	profit sharing
c.	management by objectives
d.	informal reward programs

ANS:    C