The salient features of the Act are summed up as under:-
The Act applies to all goods and services unless specifically exempted by the Central Government.
- It covers all the sectors whether private, public or cooperative.
- The provisions of the Act are compensatory in nature. It enshrines the following rights of consumers:
- It covers all the sectors whether private, public or cooperative.
- The provisions of the Act are compensatory in nature. It enshrines the following rights of consumers:
- Right to be protected against the marketing of goods and services which are hazardous to life and property.
-Right to be informed about the quality, quantity, potency, purity, standard and price of goods or services so as to protect the consumer against unfair trade practices;
-Right to be assured , wherever possible , access to a variety of goods and services at competitive prices;
-Right to be heard and to be assured that consumers’ interests will receive due consideration at appropriate forums;
-Right to seek redressal against unfair trade practices unscrupulous exploitation of consumers; and -Right to consumer education.
-Right to be assured , wherever possible , access to a variety of goods and services at competitive prices;
-Right to be heard and to be assured that consumers’ interests will receive due consideration at appropriate forums;
-Right to seek redressal against unfair trade practices unscrupulous exploitation of consumers; and -Right to consumer education.
Salient features of the Consumer Protection Act
![Salient features of the Consumer Protection Act]()
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